reference
Troubleshooting
The messages you are most likely to see, and what to do about each.
| What you see | What to do |
|---|---|
| New or changed tools do not show up | Start a new chat. In Claude, disconnect and reconnect the connector if they still do not appear. |
| A tool answers with a reconnect message | The provider withdrew access or a token expired. Connect the app again from the connector's Apps tab. |
| "Rate limit reached" for a tool | The tool's hourly limit was reached. Wait for the hour to turn, or raise the limit under Calls per hour. |
| "Hourly call limit reached for this connector" | The trial's ceiling of 600 calls an hour was reached. It resets on the hour and goes away when you choose a plan. |
| A tool says it is read-only on this connector | The app is read-only. Change it on the Apps tab if writes should run. |
| "Queued for approval" | Nothing has run yet. Approve or reject the request under Approvals. |
| The connector address answers "Not found" | The endpoint was replaced or the connector was deleted. Make a new endpoint in the connector's Settings and paste it into your assistant. |